Welcome to Bright & Smart Commercial, your trusted partner in maintaining a clean and professional workplace. Before you engage our services, please take a moment to review the following terms and conditions that govern our relationship with you. By using our services, you agree to abide by these terms.
1. Service Agreement
By requesting and utilizing our commercial cleaning services, you acknowledge that you have read, understood, and accepted these terms of service. This agreement represents a binding contract between you (the client) and Bright & Smart Commercial.
2. Service Description
Bright & Smart Commercial provides comprehensive commercial cleaning services tailored to meet your specific needs. Our services may include but are not limited to office cleaning, janitorial services, carpet cleaning, window cleaning, and more. We strive to deliver high-quality, efficient, and environmentally responsible cleaning solutions to enhance the cleanliness and hygiene of your workplace.
3. Pricing and Payment
We offer competitive pricing based on the scope of work required. All pricing details will be provided to you in a detailed quote or proposal. Payment terms are outlined in the proposal and should be adhered to by the client. Invoices must be paid within the specified timeframe.
4. Cancellation Policy
If you need to cancel or reschedule a cleaning appointment, please notify us at least 24 hours in advance to avoid any cancellation fees. Failure to provide sufficient notice may result in a cancellation fee.
5. Liability and Insurance
Bright & Smart Commercial is fully insured and bonded to protect both our clients and our staff. While we take every precaution to ensure the safety of your property and employees, we are not liable for any damage or loss that may occur during our cleaning services.
6. Privacy and Security
We respect your privacy and confidentiality. Any information provided to us, including personal or business details, will be kept strictly confidential and used solely for the purpose of providing our services. You may look at our privacy policy.
7. Satisfaction Guarantee
We are committed to your satisfaction. If you are not completely satisfied with our cleaning services, please notify us within 24 hours of the service, and we will address any concerns promptly and efficiently.
8. Termination of Services
Either party may terminate our services at any time with written notice. Outstanding payments must be settled upon termination. If you choose to terminate services, we appreciate feedback to help us improve.
9. Force Majeure
Bright & Smart Commercial is not liable for any failure or delay in performance resulting from causes beyond our control, including but not limited to natural disasters, acts of terrorism, labor strikes, or governmental regulations.
10. Amendments to Terms
We may update these terms of service from time to time. Any changes will be communicated to clients in advance. Continued use of our services after such changes implies your acceptance of the updated terms.
11. Contact Us
If you have any questions, or concerns, or require clarification regarding our terms of service, please don’t hesitate to contact us. Our dedicated team is ready to assist you. Call: (281) 966-5848